Cunning digital, app and creative strategy

The existential threat of the digital age is causing disruption to many businesses that do not have the agility to move with their customers fast enough. WLW FUTURE will reveal how your business can become more efficient and how we can add value to create more customer-centric products and services that are as agile as your digital customers. We can help you deliver your idea, startup, product, brand, story or service to your customers in the only way, the right way.

We can answer these fundamental questions fast

How can I improve the mobility of my team around the country?
Why are B2B & B2C purchase cycles the way they are for my business?
I need an effective, memorable and measurable campaign.
Can you give me better ROI on my e-commerce shop?
My company needs online brand ambassadors.
I need to develop actionable insights.
How can I improve customer support using digital?
We need clear value propositions for our products online.

Discovery

Workshops
Vision and objectives
Customer, market, trends, competitor research and survey tools
Personas, profiling and stakeholder interviews
Value proposition development
Customer journey mapping
Customer experience development
Content strategy
Brand architecture
Information Architecture, sitemaps and wireframes
User Experience (UX)
Prototyping

Our strategic process centres around your idea


Creation

Branding development > Content production > Design concepts and development > e-Commerce and Omnichannel experiences > Mobile and app experiences > Animation and stories > Marketing and competition mechanics > Agile and project management excellence

Retain

Analytics and KPI-driven insight
SEO and SEM optimisation
A/B testing, eye-tracking, heat mapping and customer interviews
Customer retention
Product and brand review cycles
Customer service support
Operational Excellence (OPEX)
PR value creation
Media piggybacking

Experience

Enterprise CMS and e-commerce solutions
Open source community CMS solutions
Social media apps and platforms
Augmented Reality
Virtual Reality
Mobile, apps and wearables
Email marketing and CRM
Live artists
Events
Social gaming
Film and video